Gamification is a great way to add incentives for users to explore and use the service portal repeatedly. In our Knowledge18 session, we demonstrated how to implement gamification in the Service Portal to introduce users to the portal and encourage them to complete certain tasks.

We've now released the application for free of charge, available as a scoped application available for download on ServicePortal.io.

The application also includes two example implementations for:

To download the application, please visit: https://serviceportal.io/gamification-in-service-portal/