• Through innovation, develop new solutions and troubleshoot issues with business rules, workflow administration, ACLs, client scripts, UI policies, reporting, and service catalog management.
• Consults with business and IT leaders and project managers to develop appropriate technical solutions
• Advises on options, risk and impacts on business processes and technical architecture
• Communicates technical problems and solutions to both technical and non-technical audiences

Qualifications:

• Knowledgeable in the various versions of the ServiceNow Platform suite
• Understanding of ServiceNow scripting and best practices
• Experience with Incident, Request, Problem, Change, Service Catalog, Facilities, CMDB, Reporting, Knowledge and Custom Applications
• Ability to build ServiceNow reports and dashboards

Required Experience:

• 2+ years working with ServiceNow in a development or support role
• Bachelor's Degree in Computer Science or related discipline is highly preferred
• ServiceNow System Administrator Certification required
• ServiceNow Application Developer Certification preferred

Thank you,

Chris Valentine

Recruitment Consultant

iHeartMEDIA

Direct Line (254) 523-9062

Email: ChrisValentine@iheartmedia.com

iHeartMedia.com