Service Portal is a great framework which allows building custom web pages and portals. When you're at the beginning of your journey it provides you with a powerful tool to create UI pretty fast and easy enough.

But at some point, when you need to build a sophisticated and non-trivial functionality - you may hit a wall.

There are few things, which create a significant gap between Service Portal and modern web development:

1. Service Portal is based on AngularJS - you're locked with old and legacy framework
2. Development environment - you stick to internal IDE and proprietary Service Portal API
3. Application footprint - even a small Service Portal app includes multiple entities which are specific to ServiceNow only and have nothing to do with common web development (widget instances, containers/rows etc.)

We can fill that gap and bring true modern web development into the ServiceNow platform.

Here is a proof: http://bit.ly/IncidentPortal and there is a video overview: https://youtu.be/qZyt1Z6W7kY

Few details about the app:- Full scoped web portal for incident management, including custom login experience

- NO Service Portal, no dependencies

- Zero configuration

- FREE