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Platform Analytics Academy

New article articles in ServiceNow Community · Jan 14, 2025 · article

Join us on February 19th, 2025, at Noon Eastern for an in-depth session on the latest enhancements in User Experience Analytics, designed to provide faster and more actionable insights into user interactions and behaviors.

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This session will cover:

  • Introducing the Enhanced User Experience Analytics: Accelerate Your Insights
  • Advanced User Segment Filters: Easily filter usage data by user type, role, department, country, and more, to uncover deeper insights tailored to your needs.
  • Granular Event Filtering: Drill down into event data with filters based on event properties, enabling you to access specific, actionable insights with ease.
  • Active User Tracking: Quickly identify whether usage is growing for a particular feature or if recurring users are driving engagement.
  • Streamlined Navigation: Enjoy a more intuitive interface that simplifies data discovery, allowing for faster, easier access to your data.
  • Enhanced User & Session Views: View aggregated metrics, trends, and breakdowns in a single view with powerful interactive analysis.
  • Expanded Data History: Access up to two years of detailed user and session data for more comprehensive historical analysis.

Whether you're aiming to optimize user engagement or refine your platform's performance, this session will equip you with the knowledge to leverage the new capabilities effectively.

Who Should Attend:

  • Product Managers: Gain insights into user behavior to inform product development and strategy.
  • Data Analysts: Learn how to utilize the latest analytics tools to extract meaningful data.
  • UX/UI Designers: Understand user interactions to enhance design decisions.
  • Platform Administrators: Discover new features to improve platform performance and user satisfaction.
  • Business Intelligence Professionals: Explore advanced analytics capabilities to drive data-driven decisions.

Don't miss this opportunity to stay ahead with the latest in User Experience Analytics.

Event Details:

  • Date: February 19th, 2025
  • Time: 9:00 AM Pacific Daylight Time (San Francisco, GMT-07:00)
  • Duration: 1 hour
    Click here to Register

Prior Platform Analytics Academy Sessions by Year

Click on the year below for all Platform Analytics Academy sessions held that year.

2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019

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Click here to see our upcoming schedule of events!

View original source

https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-academy-february-19th-2025-user-experience/ba-p/3149152