Reset Demand Scores to automatic calculation from metric assessments if they were manually modified on Demand Workbench / Portfolio Workbench
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Nov 26, 2018
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article
From the Demand / Portfolio Workbench is possible to manually modified resulted scores for demands just drag them and dropped them somewhere else in the bubble chart. If, after manually modify them you want to reset to the calculated value you can add a Action UI. This is attached as an update set at this article.
Here you have a description on how is implemented and used:
- UI Action → New
- Name: Update Assessment Results
- Table: Demand
- Check Form link, List context menu, Show Insert, Show Update
- Condition: current.state == -4
- Script:
var demandUtil = new DemandUtil();
demandUtil.updateAssessmentScore(current);
Once you have your UI Script in place you can use it as follow:
- Go to Demand --> Workbench
- Manually move a demand on the bubble chart
- Select the demand on the List, right click and select Update Assessment Scores
- You can find the same functionality on the Demand Form as well as a related link:
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https://www.servicenow.com/community/spm-articles/reset-demand-scores-to-automatic-calculation-from-metric/ta-p/2302548
