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How the Demand Score and Project Score are calculated

Import · Nov 26, 2018 · article

Demand Score and Project Score are calculated as:

Project / Demand Score = (10-risk_score + value_score + size_score) / 3

If you want to know how the risk_score, value_score and size_score are calculated in a demand please read this article

If you want to know how the risk_score, value_score and size_score are calculated in a project please read this article

Demand and Project Score are calculated using the Business Rules: “Compute Overall Score” for Demand/Project this business rule is calling updateOverallScore on EntityScorer Script Include that calculate risk as 10-risk (line 40)

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In calculateScore on ScoreCalculator Script Includes the score is calculated as: (risk+size+value) / 3

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https://www.servicenow.com/community/spm-articles/how-the-demand-score-and-project-score-are-calculated/ta-p/2304000