Complete Virtual Agent Setup & Integration with Slack
Import
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Jan 02, 2019
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article
This article contains
- Step by Step configuration of Virtual Agent
- Including the Bot in Portal
- Branding - Changing Bot icon, colors and other stuff as per your wish
- Configure Live agent
- Integrate with Slack
- Brief description of Virtual Agent Designer options
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https://www.servicenow.com/community/developer-articles/complete-virtual-agent-setup-integration-with-slack/ta-p/2325503