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Altering available non-task categories in Worker Porta

Import · Jan 22, 2019 · article

Spent 10 or 15 minutes searching docs for this, and only 1 minute executing. Hopefully this saves someone 14 minutes.

Scenario: The customer has seen the beautiful Worker Portal interface but wants to remove and add options to the list of available non-task work options:
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https://www.servicenow.com/community/spm-blog/altering-available-non-task-categories-in-worker-porta/ba-p/2280021