How to add photo of 'Assigned to' onto email notification
Import
·
Feb 10, 2019
·
article
1. Create a Notification Email Script:
attachPhoto();
function attachPhoto() {
//Check if current assigned to user has a photo.
var gr = new GlideRecord('sys_user');
gr.addQuery('name',current.assigned_to.name);
gr.query();
if (gr.hasNext()) {
while (gr.next()) {
var photo = '<img src="' + gr.photo.getDisplayValue()+ '">';
template.print(photo + "<br />");
}
}
}
2. You can then use the above script in any notification which has access to the 'assigned to' field by adding this line in the notification: ${mail_script:add_assigned_to_photo}
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https://www.servicenow.com/community/developer-articles/how-to-add-photo-of-assigned-to-onto-email-notification/ta-p/2330241