Hi

We already know we have the functionality to apply templates on the incident form but we dont have such thing on service catalog. So we have tried to build a small utility which may help to attain this.

Use Case:

1. I am a Tehnical Leader and I need to submit a project allocation request to the manager and for that I have a catalog request.

2. If I have about 10 new members for the allocation I would need to submit the form 10 times and following the proceudre again and again.

What this solution will do:

1. Admins have the functionality to nominate any item for Template fucntionality
2. Once done, any user can save the template.
3. After saving, if we reopen the form then we can see the templates and can apply any one of it.
4. We have tested it for Catalog Items only for now.

Steps for installation is updated in the manual attached and the XML to import is already attached.

Note: Import the above xml under Global application as this is an update to a change in Global application.

Vaibhav Sharma has helped me through it for the build.

Its still growing and we do need your feedback on this.

Thanks

Deepak

https://servicenowmantra.wordpress.com/