Enterprises large and small have been undergoing digital transformation for over a decade and according to Forbes* 70% of these transformation efforts fail. Our customers want to know how others are using ServiceNow to accelerate Digital Transformation initiatives. At K19: Zaki Bajwa, Max Aronin, and Tomer Mekhty shared insights from ServiceNow leading customers and our own Now on Now IT Transformation. The key takeaway – leading customers are accelerating with experience transformation, one experience at a time, while concurrently building the foundation.

Please see prescriptive guidance in the attached pdf, it includes content gathered from our leading customers and our own Now on Now IT Transformation experience.

*Source: Forbes, Why Digital Transformations Fail Mar 13, 2018