Learn how to use Event to automate email notification in ServiceNow
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May 20, 2019
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article
Below video link help you to understand:1. What is Event and where we can use them,2. How to trigger email notification through event.
3. How to test email notification triggered or not.
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https://www.servicenow.com/community/developer-articles/learn-how-to-use-event-to-automate-email-notification-in/ta-p/2326515