This is a must-see for all ServiceNow customers who are about to get started with Vulnerability Response.

Within 15 minutes, Don Harlan, Advisory Solution Consultant at ServiceNow takes us through the fundamental concepts, a product demo and the next steps to set up the application and start lowering your risk profile.

	Don Harlan, Advisory Solution Consultant, ServiceNow

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Video content:

00:00 Introduction, who is Don Harlan

01:57 Refreshers from previous episodes: maturity model and new customer path

03:20 Overview of Vulnerability Response: where does it fit in your tool box

04:40 Prioritize for business impact to reduce your vulnerabilities fast

06:00 Demo: preview of the lab. Divide vulnerabilities, user groups, locations, roles, group rules, assignment, vulnerability groups, scanner, vulnerable item, configurable item, dot-walking, remediation, manual vs groups, SLA, target rules, notifications, assignment rules, vulnerability group rules.

13:57 An example: crisis workflow

13:25 What to do right now: take the lab, reach out to ServiceNow.

16:00 Wrap up

16:20 Conclusion and reminders

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Stay tuned for the next episode: Vulnerability Groups

For all questions and to download the PDF version of the slides.