logo

NJP

Using Cloud Catalog Items in Standard Service Portal

Import · Aug 04, 2019 · article

Often customers want the catalog items that are created in cloud management to be used in standard service portal. This post talks about accomplishing it.

The steps are simple

  1. Get to a cloud catalog item.
  2. Add 'Service Catalog' or your specific catalog to the catalog item. save it.
  3. Click on the categories sub tab.
  4. Edit the categories and add a category from the 'Service Catalog' or your specific catalog.
  5. Go to the service catalog page or your specific catalog page. You can see that this cloud catalog item now shows up.

Get to a cloud catalog item.

image

Add 'Service Catalog' or your specific catalog to the catalog item. save it.

image

Click on the categories sub tab.

imageimage

Edit the categories and add a category from the 'Service Catalog' or your specific catalog.

imageimage

image

Go to the service catalog page or your specific catalog page. You can see that this cloud catalog item now shows up.

image

image

And you are all set to go!

View original source

https://www.servicenow.com/community/itom-articles/using-cloud-catalog-items-in-standard-service-portal/ta-p/2319610