Now on Now webinar: Improving your service desk experience using machine learning (Tues., Aug. 27)
Like any business, ServiceNow wants to accelerate IT incident resolution so our employees can work productively without being sidetracked by IT issues. Learn how ServiceNow IT uses Predictive Intelligence’s built-in machine learning and AI capabilities to pinpoint incidents, speed up IT’s response, and mitigate the impact on our employees and business services.
In this webinar, ServiceNow's Nick Borgwardt, Manager, IT Service Management, and Russ Blaesing, Manager, ITSM Governance, will share how we use our own technologies to simplify and accelerate incident resolution as well as value outcomes and next steps. You can register here: https://go.servicenow.com/LP=13275
Date: Tuesday, August 27, at 8am – 9am PT | 11am – noon ET
https://www.servicenow.com/community/itsm-blog/now-on-now-webinar-improving-your-service-desk-experience-using/ba-p/2293547