ServiceNow Document Intelligence lets you automate and accelerate the extraction of data from documents, turning unstructured and semi-structured information into data that you can integrate directly into ServiceNow workflows. It uses the power of AI to classify and analyze your documents, so agents don’t have to manually re-enter data when customers and employees provide documentation. This translates into increased agent efficiency and data accuracy, making extracting data from documents as easy as pressing a button.

The Impact Jumpstart Your Document Intelligence Accelerator gives you the insights you need to get started using ServiceNow Document Intelligence. It provides an overview and demo of its capabilities, shows you how to configure it, and provides pointers to key resources.

Who should consider using this Accelerator?

This Accelerator is designed for ServiceNow customers who currently manually process unstructured and semi-structured documents, and who want to learn how Document Intelligence can help them automate and accelerate document processing. It’s recommended if you are currently licensed for Document Intelligence but haven’t implemented it yet.

Why choose this Accelerator?

This Accelerator gives you critical information you need to know to start successfully implementing and using Document Intelligence. You get:

• An overview of Document Intelligence features capabilities, and how these can help you to accelerate document processing and integrate extracted data into ServiceNow workflows.
• A comprehensive demonstration of how to train and configure a document extraction use case, showing you the key steps to getting Document Intelligence up and running using sample documents or your own (if approved during pre-screening)
• Pointers to key resources and guides that will help you get started using Document Intelligence.

How does the Accelerator work?

The Accelerator includes the following:

• Initial coaching session. This is a 90-minute session where ServiceNow experts will give you an overview and applied demonstration of Document Intelligence. You’ll get a comprehensive walkthrough on how to configure Document Intelligence, and we’ll also show you how to use the Analytics Dashboard to monitor Document Intelligence performance. In addition, you will get pointers to key resources and guides that will help you with a successful implementation.
• Optional coaching session. You can request an additional 60-minute follow-on session to ask any additional questions you have about Document Intelligence. Note that you can also access the technical consultant who delivered the Accelerator for 30 days.

Get started today

ServiceNow Document Intelligence automates and accelerates data extraction from customer and employee documents, letting you embed extracted data into ServiceNow workflows so you reduce manual data entry and increase efficiency and accuracy. The Impact Jumpstart Your Document Intelligence Accelerator gives you a comprehensive overview and demo of Document Intelligence, shows you how to configure it, and gives you pointers to key resources to help with implementation.