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Hi there,

Also seen a ton of posts flying by on the ServiceNow IDE? Curious to try it out? To be honest, most of those posts are not very legit... as the ServiceNow IDE is NOT available for Personal Developer Instances! So people are sharing images of something they saw somewhere, though most of them are not able to actually try it out .

The ServiceNow IDE is available for customer instances. If you are one of the few customers having upgraded a subproduction instance to Xanadu Patch 0 (Early Access) already (or reading this later), then you can get after it! Though uhhh how, as "ServiceNow IDE" is not listed in the Application Manager?!

ServiceNow Store

Keen on getting started with the new ServiceNow IDE, opening the Application Manager through "System Definition > Plugins" and searching for "ServiceNow IDE"... no results. Once you know it, you know it :-). This is something you might face for a lot more Store applications. You need to make the ServiceNow IDE application available for entitlement on your instances.

1) Logged in to the ServiceNow store website with an account linked to your company, search for the ServiceNow IDE.

2) When having found the ServiceNow IDE, hit "Get" on the top right.

03) Make the ServiceNow IDE available for all your instances of select specific instances. You might notice "Purchase of ServiceNow IDE", though don't worry... it's free.

Application Manager (System Definition > Plugins)

Once the ServiceNow IDE application is entitled on your instances, you should be able to find the ServiceNow IDE in the Application Manager.

1) Search for "IDE" (with the double quotes) or "sn_glider".

If the ServiceNow IDE is not listed, perhaps you need to do a manual Sync, using the "Sync now".

2) Install the ServiceNow IDE .

Result

Once the installation is done, after refreshing the menu items, you should find the ServiceNow IDE under "System Applications > ServiceNow IDE". This will open up a new window (/sn_glider_ide.do).

To save myself a bit of time, I've added an SNUtils Slachcommand under "/ide".

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That's it. Hope this benefits you. If any questions or remarks, let me know!

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

9x ServiceNow MVP

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