Quick Start Guide for Now Assist for SPM
Are you looking to accelerate business alignment with Now Assist for SPM?
The resources below provide quick guidance to help you drive customer value faster, enhance alignment, and deliver better business outcomes.
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Now Assist for SPM Demo video (May Store Release)
Business Outcomes of Now Assist for SPM:
- Empowering efficiency by streamlining feedback analysis and demand creation with Now Assist
- Accelerate insights and communication with Now Assist powered summarization
- Boost decision making by leveraging Now Assist capabilities to synthesize information efficiently helping managers make better data-driven decision quickly
Features included in Now Assist for SPM:
| Conversational Demand Creation | May'24 Store - Now Assist fro SPM Overview | |
|---|---|---|
| Single-Feedback Summarization | ||
| Multi-Feedback Summarization | Xanadu - Now Assist for SPM Overview (Upcoming) | |
| Docs - Summarization, Elaborate & Shorten |
1) Conversational Demand Creation (Video)
Demand Requestor can use ServiceNow’s Virtual Agent to create demands by providing conversational prompts and making any edits via the Virtual Agent. This saves time and increases efficiency.
How to setup Conversational Demand Creation? – Video
Check the Now Assist Setup Pre-Req for May Store release here
2) Single Feedback Summarization
Product Managers can get quick insights from a Product Feedback through Now Assist Feedback Summarization capability saving time in analysis.
How to setup single feedback summarization? – Video
Check the Now Assist Setup Pre-Req for May Store release here
3) Multi-Feedback Summarization
Enhanced feedback processing by consolidating multiple inputs into actionable summaries, reducing analysis time, boosting decision making and allowing Product Managers to focus on strategic priorities
Setup video (upcoming)
4) Docs – Summarization, Elaborate and Shorten
Optimizing document management with text summary, elaboration or shortening to save time and ensuring effective communication across Strategic and Project planning workspaces while boosting productivity
Setup video (upcoming)
Resources & Links
Helpful Videos:
May Store Release Videos:
Xanadu Store Release (Upcoming)
ServiceNow Store Links
Product Docs:
Other:
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https://www.servicenow.com/community/spm-articles/quick-start-guide-for-now-assist-for-spm/ta-p/3006963