all right good morning thank you and Welcome to our seventh annual service now Federal Forum I'm Steve Walters and I'm the senior vice president and general manager of the service now public sector team and in behalf of service now I want to take a moment to say thank you so much for joining us today now I know we got folks that are still filing in so just bear with us we're going to make it work we're going to be flexible this morning you know it's hard to believe that this is our Third Federal Form since the pandemic and it's amazing to see the turnout that we've had over the years from 1300 to 2300 last year to over 3,000 registered this year simply amazing turnout simply amazing turnout and over the past year I've had the opportunity to meet with many customers and partners to talk about the impact that together we can have on our federal employees on our constituents and on your mission and I want to take a moment to say thank you thank you for your trust thank you for your confidence thank you for your direct feedback man we've gotten feedback and for your collaboration we can't continue to support the very best possible outcomes without your partnership so I want to say thank you for the opportunity the opportunity to serve you because that's exactly what it is thank you so speaking of Partners uh I'd like to specifically recognize a few we'll start with our Diamond sponsors Accenture Federal Services yep and intact Technologies our Emerald sponsor kerasoft our titanium sponsors deoe and our Platinum sponsors bravium uh caci ernston young and ICF we thank you for your continued support now I encourage everyone to please take some time throughout the day to visit our sponsors out in the exhibit hall and while you're there please stop by the service now Booth to check out the amazing demos we have prepared for you today now we've got a packed agenda full of EXC content so please be sure to join us on social media by tagging service now and # now fed for in your posts the best way for us to improve our program is to understand what you think about our sessions and the information that we're providing so please scan the QR code located on the screen and in the back of the room to share your feedback on today's events and to receive your CPE credits and to answer the question that's on everyone's mind yes we do have Wi-Fi you can connect to the private Network now fed Forum using the password shown on the screen all right so now to our main agenda we truly have an amazing program today for everyone and we're delighted to be joined by leaders from across the public and and private sectors we're going to be exploring how Federal innovators are creating unified experiences across the Enterprise and the focus of today's sessions are going to be around how the government can deliver Services intelligently for a keynote this morning we're honored to be joined by our chief digital information officer Chris Betty and Admiral Bill mcraven retired US Navy fourstar Admiral and former Chancellor of the University of Texas Chris is going to highlight the power of intelligent platforms and Admiral mcraven is going to talk about dreaming big Leadership Lessons and taking command following the keynote we're going to have a discussion on building a resilient government using automation Ai and zero trust architecture now our breakout sessions today are going to cover a range of topics including delivering the very best customer and employee experiences and focusing on achieving Mission value through a low code approach and then protecting Mission from cyber threats and so much more then after lunch we're going to meet back here for a fireside chat with the Department of Treasury and service now talking about how the federal government can advance AI safely this afternoon we're going to hear from panelists from the da NSF CBP and US Army Recruiting Command on elevating the total experience holistically then we're going to be joined by speakers from DHS afrl USPTO and OPM on driving uh generative AI across the federal government and then to end the day on a high note we're going to meet in the foyer at 405 not 406 405 for a networking session to mingle with peers partners and to explore some fantastic demos it's going to be a great day