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How To: Map Creation of Any Record to a CWM task

Import · Jul 29, 2024 · article

Teams using CWM to manage their work related to other tables on the Now platform may want to create a CWM board that is automatically populated by data from another table. For example, teams could leverage a Service Catalog request as an intake form to create CMW tasks on a specific board.

You can use this example as a starting point to create your own custom mapping between any table and a CWM Task!

Watch this video or follow the steps in the attached PDF to get started:

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https://www.servicenow.com/community/cwm-articles/how-to-map-creation-of-any-record-to-a-cwm-task/ta-p/3002758