How accessibility shapes user experience and compliance
There’s been a few cases when a company doesn’t intentionally adhere to those, they’ve been faced with massive fines. Lots of penalties and court charges or court cases, and that’s no fun for anybody. Nobody wants to face a discrimination case just because they maybe didn’t know or weren’t really educated as to why. The bottom line is it matters at the bottom line: the money. But it’s also just treating everybody equal and making sure that your content— your information—is accessible to everybody. Those critical services, critical information that everybody needs. Some of that lies in my court. And a lot of it lies in the developer’s court— in content publishing and content creation. Things like color, contrast, font size, even just page layout, information hierarchy. If you can imagine someone who’s blind using a screen reader and the screen reader goes up and down the page left and right, and if things just don’t make sense in terms of layout or labels, that’s very confusing to the user because it doesn’t make sense from an information hierarchy standpoint. But then there’s also behind-the-scenes things—alt text, HTML tags, audio descriptions closed captioning—a lot of things that I think people may take for granted but is critical for a lot of employees out there. So it is very important. And a lot of it is behind the scenes. You don’t really see it, but it’s highly effective, and it’s highly valuable, and it makes a great positive impact for all employees.
https://www.youtube.com/watch?v=AlMjgBsZgOI