ServiceNow Impact: Value-at-a-Click
[Music] welcome to impact in this video you will learn about the value at a click feature impact is designed to help you achieve more value from your service now investment one of the key ways it does this is through the value Journey which provides a structured framework for realizing value it generates business objectives and outcomes and displays them in the impact portal you can then drill down to see which service now capabilities to implement get recommendations on how how to achieve these outcomes faster and measure your success let's take a closer look at how value at a click works first when you open your impact portal a dialogue informs you that value at a click is now available it currently supports itm itom and HR with more products to be added click okay and you should then see your objectives and outcomes below these are curated from service Nows experience with thousands of customers this SA gives you time and effort compared to manually setting them up in the value blueprint when you receive your impact digest email each month a value Journey link will take you directly to the outcomes performance page here you can check your outcomes performance over time and compare it to Industry peers with recommendations or accelerators that help you achieve the outcome faster finally value at a click also lets you drill down into each outcome to get a 360° view here you can easily identify related capabilities and also click on recommendation to learn more about the accelerator and there you have it if you have any questions on the impact portal please contact your squad [Music]
https://www.youtube.com/watch?v=vnNBAOrc2Nc