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Achieving strategic goals with ServiceNow SPM

Import · Jul 22, 2024 · video

one of the things that's great about uh service now and and the way that they're investing in the SPM tools and and modules is that the tool really has a high level of maturity now and it's really about getting people in the space to collect the right data so that these features light up and and they can really start to get to that lean governance and make some of those hard trade-off decisions the platform service now has done a great job of getting us where we can really spend more time focusing on the capabilities and not having to fight with the features to fill gaps because people have certain processes or need to run certain reports um service now has really done a great job of getting getting the Feature Part uh you know matured

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