[Music] see how now assist in Virtual agent streamlines 
demand creation allowing you to bypass browsing   or searching for catalog items we'll 
explore two methods one starting with   a simple request and answering questions 
to clarify and the other starting with a   more detailed request both Begin by navigating to 
the employee Center and starting a chat with now assist in the first approach initiate 
the conversation with create a demand   analysist identifies the correct 
catalog item create a new demand   click H started analysist asks questions 
to gather more information about the demand required questions are 
proceeded by required you can   skip non-required questions by responding skip the filled-in form fields are displayed with 
options to submit the request or make changes   click submit attachments are optional if you 
want to add any select yes but we'll select   no and the request is submitted now assis 
provides a link to the demand along with   the short description and state the second 
approach is to provide more detail of the   initial prompt for example here we include the 
name of the item and business justification   when you click get started nysis skips the 
questions that were already answered and   asks only the remaining questions 
which you can skip if they aren't required now assist displays the request with the 
option to submit it or make changes submit it you   can add attachments by responding yes or no in 
the chat and here's the link to our demand record   to learn more see our product 
documentation or knowledge base   or ask a question in the service now community