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Quick Start Guide for Strategic Portfolio Management

Import · Jul 16, 2024 · article

If you're just starting your Strategic Portfolio Management journey, then you've come to the right place. This

Guide Overview:

Here’s an overview of the topics we will cover in the guide:

  • Strategic Portfolio Management overview
  • What are the business outcomes you can expect?
  • What to know before getting started?
  • Steps to quick success
  • Demos and other helpful resources

Strategic Portfolio Management

ServiceNow Strategic Portfolio Management (SPM) helps define leaders to translate strategy into outcomes that drive business value. It allows organizations to prioritize and fund what matters most, build a roadmap to guide investments, communicate plans, and track progress. SPM empowers teams to plan and execute work in any method while consolidating and centralizing business demand.

  • Roadmap strategy to maximize outcomes
  • Align investments to implement strategy
  • Deliver work using any methodology

What are the business outcomes you can expect from Strategic Portfolio Management

Before you start to implement Strategic Portfolio Management it’s critical to have a clear vision of what you want to accomplish. Strategic Portfolio Management allows you to deliver several positive business outcomes, and you can achieve all this over time. However, by deciding which outcomes are most important for your organization and agreeing on them with your stakeholders, you can set clear expectations and tailor your initial implementation to realize these goals.

Strategic Portfolio Management benefits:

  • Focus on the right work to achieve the right business results
  • Respond quickly and decisively when changes are needed
  • Increase the amount of work delivered that is aligned to strategy
  • Drive customer value faster using generative AI

Before You Get Started

Before you get started with Strategic Portfolio Management, check, and consider the following:

Customer Type This guide is designed for new customers who are starting their journey to enhance strategic alignment with increased agility and visibility to enterprise-wide work. This blog may also cater to customers who are upgrading to our Next Experience. You can also review the Next Experience page to learn more about how to get started, recommended practices, and things to consider.
Feature Type Check the product documentation for functionality that is not supported, and verify your instance is not using this functionality or there is a migration plan to replace unsupported functionality. Refer to the application page in the ServiceNow Store to ensure you have the required plugins and dependencies for the applications you are installing. Additionally consider the Release & Upgrades page to maximize your efficiency and value
Organization Involvement The ServiceNow Organizational Change Management guide provides detailed guidance on how to plan for organizational change. If you need help creating a winning communications plan, this communications plan template also provides useful advice. Roles & Personas (Stakeholders): Strategy Officer/Executive Leader Portfolio/Product Manager Demand Manager/Project Manager

Steps to quick success

Step 0: Explore the SPM Product Documentation & Familiarize with our Modules

Step 1: Implementation Partners & Define your path to implementation

Consider your options for implementation. Do you want ServiceNow Experts to implement? Or perhaps one of ours partners? Or even self-implementation. This article will give you a brief overview of your implementation options: Implementation Success.

Step 2: Define your success metrics

Before you start your implementation journey of Strategic Portfolio Management (SPM), it’s essential to have a clear vision of what you want to accomplish. Strategic Portfolio Management (SPM) allows you to deliver multiple positive business outcomes, and you can achieve this over time. Here’s a primer on how to achieve success:

SPM Business Outcomes & KPIs

Step 3: Kick-start your implementation journey with our Now Create Assets!

For a comprehensive implementation process framework that is proven to scale to the largest, most complex global deployments, check out our Process Guides, Scoping Guides, Success Packs and Implementation Sequence on Now Create. Success Packs tailor our core Now Create methodology, consisting of more than 700 leading practices, to deliver business outcomes aligned with specific product sets.

Explore the recommended Strategic Portfolio Management Implementation Guide

Also check our consolidated resources from Now Create:

Step 4: SPM Trainings & Resources

Review our recommended training courses for Strategic Portfolio Management (SPM). Check our recommended trainings here: SPM Trainings

Key Resources:

  • Keep yourself updates with each release with release overview decks: Delta Decks (e.g.: Washington release)

Demos and other helpful resources

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https://www.servicenow.com/community/spm-articles/quick-start-guide-for-strategic-portfolio-management/ta-p/2990613