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ServiceNow Impact: Capabilities Maps

Import · Jul 11, 2024 · video

[Music] welcome to impact in this video you will learn about the capabilities Maps within impact the capabilities Maps list all the capabilities to which you're subscribed once you access impact customers can access capabilities maps of their instances by clicking on product adoption in the upper navigation bar and selecting the capabilities Maps here you will find the list of all your capabilities first H tile shows the capability name usage status and a star if it is a squad recommended capability for more information click on any capability for its description and more resources you can also add filters to view and search capabilities by availability usage status Squad recommended and hidden above the list of capabilities you can find the summary bar that shows a breakdown of all your capabilities by status on the left and the recommended cap abilities that require your attention on the right if any filters are applied the numbers in the summary bar will automatically adjust with the filters you can also select a product from the left to change the list of capabilities shown clicking on the usage status of any capability allows you to change the status to change the status of multiple capabilities at once select them and click on change status if you're not interested in seeing one or several cap capabilities in your capabilities Maps select the capabilities and click hide it will remove the capabilities from the main view of this capabilities map you can access the hidden capabilities by selecting yes under show hidden for more information click on how to read your capabilities for a fly out with more explanations if you have any questions on the impact portal please contact your squad

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https://www.youtube.com/watch?v=_q0slfEH-tA