Expert Services Customer Stories

Deutsche Telekom meets demand for IT efficiency with ServiceNow ITSM

Replaced its existing IT service system with ServiceNow IT Service Management. ServiceNow Expert Services supported with the conceptualization and implementation, as well as training and support.

RCA develops cross-college enterprise platform with help from Expert Services

The Royal College of Art has replaced its existing ticketing tool with a cross college platform. Expert Services helped to identify pain points, talk directly to students for feedback, and upskill the IT team to help reach full productivity as quickly as possible.

The NHL’s digital transformation moves fast with ServiceNow

The NHL is leveraging multiple ServiceNow solutions to enhance efficiency, streamline processes, and elevate engagement. For example, NHL Technical Coordinators now have visibility through an FSM-based app to track time, staffing on any given night, puck management, and more.

Scania drives employees toward a fully digitalized future

ServiceNow EDM automates many key HR document management processes, reducing errors and ensuring documents are readily accessible.