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Now Assist skills and plugins guide - as of August 2024 release

Import · Jul 08, 2024 · article

**As of August, Xanadu EA (Patch 0)**

**\*New skills for Xanadu**

Now Assist skills list can also be found in our documentation: [https://docs.servicenow.com/bundle/xanadu-intelligent-experiences/page/administer/now-assist-platfor...](https://docs.servicenow.com/bundle/xanadu-intelligent-experiences/page/administer/now-assist-platform/concept/now-assist-skills.html)

| **Plugins** | **Skills** |
| ---------------------------------------------------------------- | -------------------------------------- |
| Now Assist for Creator | Flow Generation |
| Latest version: v26.1.1 | Flow recommendations |
| | Intelligent code recommendations | |
| | Playbook generation | |
| | Playbook recommendation | |
| | Catalog item generation | |
| | App Generation | |
| | Data visualization generation\* | |
| | | |
| Now Assist for Platform (powered by workflows content) | Now Assist Q&A Genius Results |
| Latest version: v5.0.1 | Now Assist Multi-turn catalog ordering |
| | Now Assist Topics | |
| | Navigation\* | |
| | | |
| Now Assist for ITSM | Chat summarization |
| Latest version: 5.0.4 | KB generation |
| | Incident summarization | |
| | Resolution notes generation | |
| | Sidebar discussion summarization\* | |
| | Chat reply recommendation\* | |
| | Change request summarization\* | |
| | | |
| Now Assist for HRSD | Chat summarization |
| Latest version: v6.0.2 | KB generation |
| | Case summarization | |
| | Resolution notes generation | |
| | Agent chat reply recommendation\* | |
| | | |
| Now Assist for CSM | Chat summarization |
| Latest version: v6.0.0 | KB generation |
| | Case summarization | |
| | Resolution notes generation | |
| | Agent chat reply recommendation\* | |
| | | |
| Now Assist for Strategic Portfolio Management (SPM) | Feedback summarization |
| Latest version: v3.0.0 | |
| | | |
| Now Assist for IT Operations Management (ITOM) | Alert analysis |
| Latest version: v2.2.0 | |
| | | |
| Now Assist for Field Services Management (FSM) | Work Order Task Summarization |
| Latest version: v4.0.1 | Knowledge Generation\* |
| | Sidebar chat summarization\* | |
| | | |
| Now Assist for Sourcing and Procurement (SPO)\* | Now Assist Multi-turn catalog ordering |
| Latest version: v1.0.2 | |
| | | |
| Now Assist for Public Sector Digital Services (PSDS)\* | Government case summarization\* |
| Latest version: v1.0.1 | |
| | | |
| Now Assist for Financial Services Operations | Claim summarization\* |
| Latest version: v1.0.0 | |
| | | |
| Now Assist for Telecommunications, Media, and Technology (TMT)\* | Service Problem summarization\* |
| Latest version: v1.0.0 | Resolution Notes Generation\* |
| | Test summarization\* | |
| | | |
| Now Assist for Security Operations (SecOps)\* | Security incident summarization\* |
| Latest version: v1.0.0 | Resolution notes generation\* |
| | | |

**Other plugins to know**

While you should always update the plugins above, sometimes, the following plugins also need to be updated to receive the latest changes and fixes.

* Now Assist for Platform
* Now Assist in AI Search
* Now Assist in Virtual Agent
* Generative AI Controller

If you encounter issues installing Now Assist plugins or if you want to read more on best practices, view this article: [Best practices for installing and updating Now Assist related plugins](https://www.servicenow.com/community/now-assist-articles/best-practices-for-installing-and-updating-now-assist-related/ta-p/2906137)

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https://www.servicenow.com/community/now-assist-articles/now-assist-skills-and-plugins-guide-as-of-june-2024-release/ta-p/2983802