Role :

Sm_admin > admin for sm

Sm_user > maintain , config , admin users

Sm_App_owner > review approve own service

Creds :

SSH, SNMP, WINDOWS, CIM (STORAEG AND EXS SERVERS), VCENTER,

For database mapping there wont be any url so use > IP:PORT

Credits: NowLearning To those who cant access or afford now learning course.

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MF Sohail Khilji | Servicenow Developer / Consultant.

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