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Digital Portfolio Management | Getting started

Import · Jul 02, 2024 · video

solution owners can get started in digital 
portfolio management by creating a personal   portfolio to represent the solutions they own 
and care about here we're logged into DPMS   Sarah she owns Knowledge Management Services 
and apps at a university I'm responsible for   the knowledge basis service and IT service 
management business application delivery   continuous Improvement planning performance and 
management the DPM workspace landing page shows   issues that need my attention ition for example a 
business service and an application service each   solution shows counts of relevant concerns such 
as outages critical incidents changes and alerts   that may impact my services and apps here are 
my shortcuts to recently viewed items personal   portfolios and Enterprise portfolios the personal 
portfolios page contains portfolios I own and ones   that are shared with me now I need to create a 
personal portfolio to bring together the specific   services and apps that are of interest to the 
knowledge management team I'll add my team   members as editors so that they can view and edit 
the information I could also add teams or groups   here if I wanted others to be able to view but 
not edit the portfolio I'd add them to the viewers field here are lists of applications services and 
offerings I could add to my portfolio I want to   include everything I own so I'll just search 
for my name select those items and add them then I quickly review them before creating the 
portfolio these all look fine and here's the   new portfolio configured just for my team 
these items apply to the applications and   services in this portfolio I can also 
add applications and services that are   owned by others but might impact our team's 
activities and now my whole team can see all   their Solutions across multiple portfolios 
in one place to learn more see our product   documentation or knowledge base or ask 
a question in the service now community

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https://www.youtube.com/watch?v=X_yBmdPSGCI