logo

NJP

Using ServiceNow Manager Hub in Employee Center

Import · Jun 24, 2024 · video

Regardless of which path you've gone down of Employee Center or Employee Center Pro, you would have the ability to have Manager Hub and Manager Hub is really just a sub-page within your Employee Center portal where managers can go to look at any pieces of information that we decide to configure into Employee Center. But I think the biggest use cases really are employee journey management, onboarding and offboarding. So I've got 5 new hires starting over the course of the next month. Maybe they all have different start dates, maybe they all have the same start dates, right? It could vary depending on how your organization operates, but I can see where each one of those employees is in their onboarding process. If I'm having new employees come in, maybe I've got somebody retiring as well, right? So I can see where they are in their offboarding process. Have they created their transition plan yet? Have they done all of the pieces that they need to do in order to exit the company and make sure they get all their retiree benefits? And if they have, then that's fantastic. But even deeper than that, just the employee journey piece is really cool, but the other thing is you can start to get integrations with Qualtrics or your employee engagement surveys and you can start to see what's going on
within my team and I can see those results and I can start to make actionable steps
to change my employee survey results. Right? So there's just so much that you can do from that space. You can see your anniversaries, you can see your birthdays, you can see everything that's going on. You can do your position data management within Manager Hub. So again, it creates that one start shop just for the manager in and of themselves for all the things that they have on their plate.

View original source

https://www.youtube.com/watch?v=Ipyl0GGXcRM