Collaborative Work Management (CWM)
collaborative Work Management is a central hub for knowledge workers to plan visualize manage and collaborate on work with teams across the organization from the collaborative Work Management workspace you can easily create and customize your own personal spaces boards and documents all without admin support create a shared space to collaborate with your team members on a project or initiative within boards create a list of custom tasks assign them to teammates and set start indates as well as update the status and other data team members can even choose who has access to the space and select their level of access connect your work to organizations products or Enterprise wied goals to align your work to Shared objectives create custom item types to manage work Beyond just tasks such as events or deliverables in addition to custom item types teams can create custom columns to man data related to their task these custom columns are unique to your space and can be used immediately create a custom reference column to pull in data from any table on the service now platform eliminate repetitive tasks and ensure deadlines are met by creating an automation to send an email notification or update Fields based on task dates or field changes switch to the gamp view to see a timeline of your work and drag and drop items to change dates or collaborate in a combom board where you can quickly change the vertical lanes and drag and drop items to update their status or reassign tasks these flexible views allow you to visualize manage and communicate about work of any type using the workflow that best suits your needs within spaces create Rich Tex documents with Comprehensive formatting capabilities quickly reference users with inline commands and connect to work happening anywhere across to service now platform such as projects incidents goals risks and more this enables traceability into related work and unifies the people planning execution and artifacts of all work in a single system cwm is seamlessly connected to work happening in strategic planning workspace cwm boards can now be included in your organization strategic portfolios enabling prioritization and tracking across the portfolio and Road map collaborative Work Management helps drive better outcomes for all your important work
https://www.youtube.com/watch?v=11d9j2_CHtE