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No use case is too simple or complex for ServiceNow

Import · Jun 06, 2024 · video

I see very simple things that maybe citizen developers build on our platform, a simple request form app. “Hey, I'm trying to have people sign up for an event and it's a very simple app, and I send out a form and people sign up and that's it.” And it maybe only lives for a couple of weeks then the event is over. So we see things at that end of the spectrum where people are building very simple applications, but yet we see things all the way on the other end where we see governments creating financial crime investigation systems on our platform. I saw this in the U.S. government when they were building applications to go and manage and investigate all the fraud that took place when the TARP funds were giving out and there were bankers that there was about $11 billion that was recovered and hundreds of bankers went to jail and they used ServiceNow to actually build the custom application to manage the investigations as a case and then all the integrations and the workflows and the collection of evidence. So it was a very, very sophisticated system.

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