The team sport of automated ServiceNow workflows
We look at low-code as a team sport. Where most companies kind of look at low-code as just the individual stuff. “Here's tools to build lots of stuff fast.” So what I mean by team sport, it's the person building the automation, the low-code developer working with the operational teams to manage it in a paradigm so it doesn't create sprawl, and it's secure, and it's reliable. Let's not forget about the end user, right? The final person in the team sport. How many apps Sean and you get pushed out to your cell phone a week? And you don't take a 3 week training class to learn how to use them, right? You just open them up and you start using them. So these low-code apps have to be just as user friendly, just as intuitive. ServiceNow is really a very unique platform, because we take care of the creators with tools. We take care of the operational teams that have to manage and have to safely scale and deploy it. We take care of the end users because anybody who uses ServiceNow, whenever you talk to somebody who has been an end user of ServiceNow, what's the first reaction? “We love ServiceNow because it just works.” So that would be kind of my take away on this here, my last piece of advice, when you start to think about ServiceNow, look at it very differently. It's a team sport where I can use the right technologies from this platform to solve the right problems and not waste any time or money.
https://www.youtube.com/watch?v=edVbI8qRZQ8