If you take the time to do this roadmapping 
up front, and you listen to the people that   contribute to your analysis as you're going 
through and figuring out what you wanna fix   or target for maturation. If you tell those 
same people, “Hey, we've listened to you,   and these are our priorities too,” it's 
really hard for them not to get excited   that you're trying to make momentum across 
something that they found to be inadequate or   that they thought could be better. And I have 
found that passion across that one—it's like,   “Hey, this is my idea,” or, “My leadership 
actually cares about my day-to-day job,” or,   “They want my life to be more positive at 
work.” It's really hard not to get buy-in   in that capacity. I know sometimes through 
project work it can feel difficult because you   have people doing But and that infectious 
anticipation spreads as you're going.