The Next Experience Resource Management by ServiceNow is designed for resource managers, project managers, team leads, executives, and stakeholders involved in optimizing resource allocation, tracking project progress, and making informed decisions.

ServiceNow's Next Experience Resource Management Workspace streamlines resource management by offering centralized allocation, tracking, and collaboration for projects. Key uses include resource allocation, capacity planning, demand management, real-time tracking, and enhanced collaboration, leading to improved productivity and project delivery.

For new customers interested in ServiceNow’s Next Experience Resource Management Workspace (RMW) within Strategic Portfolio Management (SPM), the resources and links below offer quick guidance on starting your journey towards aligning resources without comes​.

For existing customers, please refer to our Resource Management Migration Plan & Transition Guides below:

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Screenshot of New Resource Management Workspace

Why opt for the Next Experience Resource Management?

ServiceNow’s Next Experience Resource Management Workspace offers adaptability, connectivity, and flexibility through its attribute-based Resource Assignment. It integrates work planning and resource scheduling organization-wide allowing users to streamline planning and execution from a unified platform.

The new Resource Management capabilities within SPM offer:

• Adaptability that allows organizations to plan and staff according to their preferences, evolving over time based on maturity levels.
• Enhanced visibility and reduced maintenance are achieved through the connectivity between Resource Management and Schedule Management
• A new flexible _attribute-based model f_or ServiceNow’s Next Experience Resource Management simplifies data management for improved decision making with quicker access to insights.
• A central hub for Resource Managers to manage workload of their Resource Portfolio – providing increased visibility, control and reduced resource conflicts.

Resources & Links

Blogs & Recordings:

SPM Resource Management - Benefits and Best Practices

Delta Decks:

• SPM Delta Deck for Washington Release
• SPM Delta Decks for Vancouver Release

NowLearning (Training) Section

Other Key Resources

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