as a part of our exciting partnership with Visa we have integrated with the API Visa risk-based Auto dispute or vrad vrad settles disputes Faster by automating the fraud dispute submission process for issuers after the card holder notifies their issuer of a dispute vrad then monitors the transaction for clearing provides provisional credits automatically checks for credits and adjustments creates a dispute or write off based on configuration setting eliminates invalid disputes fees and notifies The Merchant of potential fraud showing this in the service now UI this API will be called after the initiate stage of the claim after we submit for investigation before the investigate stage of the claim kicks off and in the event that the issuer has selected that they want transactions to be checked with vrad this process is kicked off in voll as a result all steps in our Playbook after initiate are cancelled as the dispute will be processed and voll thanks so much for watching to learn more about the vrad API