Impact What's New Demo - May 2024
[Music] hello everyone and Welcome to our May 2024 release I'm Matt Hong a product manager on impact and I'd like to walk you through some of our many updates and enhancements we've delivered in May first we've rolled out a new health assessment dashboard gain insights on overall platform Health in a single place to understand your service now instance filter and prioritize findings and take immediate action to remediate and improve scores next we have made significant updates to Value First we're reducing effort needed to track and improve business value with autogenerated value blueprints for itsm itom and HR products and gain access to our new outcome detail page which shows how you compare to peers what capabilities influence the outcome and contextual recommendations to accelerate your progress next accelerate time to action with Gen powered search simplify your search experience with Gen search cards to help surface relevant content UPF front now easily track your value and impact consumption across all accounts with our new multiac account report receive a Consolidated view of value realization by business objectives across accounts as well as impact benefits and usage to truly take full advantage of your impact entitlements fin finally receive personalized insights in your email that provide a snapshot into your personal service now Journey learn about new features and review Topline metrics at a glance now this is just a handful of our enhancements for our May 2024 store release for service now impact for more information please check out our technical documentation thank you
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