Virtual Agent | Build a virtual agent with Now Assist
FastTrack your virtual agent development by building a virtual agent with now assist and activating now assist topics this allows you to use a large language model or LL so you can improve deflection rates and reduce the development time let's build a virtual agent with now assist the first step is to turn on the virtual agent skills we need to enable llm topic authoring let's turn on the now assis topic skill the wizard walks us through the steps to configure information sources branding and chat experience for display a location we need to select at least one portal where we want our virtual agent displayed let's select all and then save and continue at this point we have the option to test the virtual agent to make sure it's working as expected for our example we skip this step and turn it on we've seen how quickly you can get now assist up and running in Virtual agent now you can author llm enabled Topics in Virtual agent design minor to learn more see our product documentation or knowledge base or ask a question in the service now community
https://www.youtube.com/watch?v=RsRXocHO3CQ