[Music] good day everyone my name is Elvis Pena I'm a solution consultant here at service now specializing in it asset management and that being said I'm excited to share how service now can optimize your Hardware Asset Management so today we'll be exploring the different advantages of moving beyond our core Asset Management to our Hardware Asset Management professional solution so we start with the current landscape many organizations like yours might be facing significant asset loss which is more than just missing equipment it's about losing money and operational Integrity every single day now we're here to show how Hardware Asset Management Pro can dramatically decrease these losses making your system more secure and financially sound all around now as we dive deeper we encounter persistent business challenges across five key areas visibility cost compliance coordination and sustainability now these aren't just pain points they represent significant barriers of efficiency and growth so Hardware Asset Management Pro it's designed to directly tackle these by providing an integrated comprehensive Asset Management solution that enhances visibility reduces cost ensures compliance improves coordination and lastly supports your sustainability efforts now if you're currently using core Asset Management you're familiar with his capabilities it provides the essential tools necessary for Effective Asset Management suitable for any organization that needs basic functionalities to manage asset and model records simple stock room operations and foundational purchase and contract capabilities now on the other hand Hardware Asset Management Pro enhances on these core features with Advanced capabilities that cater to a variety of different business needs regardless of size so it includes asset life cycle automation which automates the processes from procurement all the way down to the disposal and Hardware normalization which ensures data accuracy across the board so Hardware Asset Management Pro also includes professional tools such as Hardware Asset Management success portal zero touch refresh for those seamless Hardware updates and integrated shipment tracking now these features are designed to provide a greater Control Insight and scalability in your asset management so it's not just an upgrade think about it as an evolution designed to meet the complex demands of that modern it environment all right so now let's see Hardware Asset Management Pro in action now this live demonstration will show how seamlessly integrates into your existing system automates The crucial processes and provides actionable insights that really enable you to make informed decisions quickly and effectively now this Hardware asset overview acts as that Central hub for all Hardware assets so from here we're all going to see our actual reports and kpis that will really allow you to have that visibility into those important actions to remet any data quality issues now we have also quick links to all asset related tasks and other asset life cycle events so in the quick links you can also see modern normaliz ation percentages asset requests and even transfer orders and of course from here we also have our kpi driven metrics to just showcase that spending and risk awareness to allow for a proper planning of asset life cycle activities now clicking into any of these widgets and kpis will actually give you detailed information so that you can take that appropriate actions against that now this next module is going to be the asset analytics module this will give us visibility into the asset total cost of ownership now within this workspace this is going to allow you to track and analyze expenses across the asset hierarchy and Benchmark costs against those assets and models for performance comparison additionally it facilitates the creation of total cost of ownership reports and utilizes predefined reports for enhancing financial planning of your assets now this inventory view here it's going to go ahead and give us the enhanced visibility into inventory related activities providing quick access to actionable reports and efficient management tools for those unused Assets Now it's designed to streamline inventory oversight facilitating cost savings and operational efficiency the asset estate view is going to act as that Central repository for all Hardware Assets Now this view ensures the integrity and accuracy of asset records now it supports the ProActive Management of assets by highlighting those discrepancies for immediate investigation and Remediation thus maintaining compliance and data accuracy this Model Management view is going to go ahead and allow us to have a systematic creation and management of product models ensuring consistency across asset evaluations it also is going to go ahead and support effective decision-making by providing a standardized framework for understanding asset specifications and life cycle management the procurement module is going to go ahead and focus on improving Hardware asset procurement now this View integrates financial reporting to enhanced transparency and control over spending it supports strategic procurement activities by providing essential insights into budgeting and financial planning within Hardware Asset Management professional we also have the contract management view it offers targeted recommendations and vital Data Insights to ensure timely and cost-effective contract management reducing the cost of compliance issues and those financial discrepancies now this last view is going to be our success portal now the success portal is going to be designed to be a userfriendly interface where you can seemly see set and track your program goals by progressively assenting activities in order to monitor them in combination with our majority stages of crawl walk and run so with those great dashboards out the way consider the real life impact of inadequate Asset Management when one Investment Bank fa a $60 million fine due to improper Hardware disposal processes when the commissioning data centers lacking a robust assessment protocol with the disposal vendor sensitive customer data was not wiped and no disposal certifications were issued leading to this costly oversight now on a positive note my integrating Hardware asset management into the same platform where the rest of the it is managed our customers achieve enhanced visibility over asset cost and usage alongside the ability to automate task across various different teams and departments now take this case of enture a global Professional Services Company now they face challenges with an acccurate Enterprise data Sil process across different geographies and Scatter data across multiple unconnected system so by leveraging service now they centralize asset management and employee offboarding achieving full visibil and significant reductions in human intervention and asset loss including mobile devices now this transformation led to managing over 54 million assets across 51 countries with a 85% normalization a 50% reduction in inventory a of time per facility and a 40% decrease in asset registration time service now enable the cental to increase efficiency and minimize cost in a global scale so Hardware Asset Management Pro isn't just an operational tool it's really a strategic asset that transforms how you manage your it Hardware significantly boosting those operational efficiencies and reducing that risk now this is done by extending the asset life cycles minimizing those losses and then optimizing your inventory Hardware Asset Management Pro really enables your organization to cut that unaccounted Hardware cost by up to 65% improving Hardware asset manager efficiency by 35% and reducing those Hardware related outages by 25% now this level of control and efficiency not only supports your business operations but also aligns directly with the Strategic goals now making it an essential component of modern it management that really is sure to impress anyone so as we conclude here think about how these Insight apply to your organization directly start by arranging a discovery session to discuss your needs and how Hardware Asset Management Pro might meet them we can then outline a straightforward implementation plan and ensure that you have the support needed for a smooth transformation now are you ready to actually take the initiative here and transform your asset management let's schedule a follow-up to discuss how we can Implement Hardware Asset Management Pro within your environment ensuring a seamless transition and a path to immediate benefits now that being said I want to thank you so much again for your time today once again my name is Elvis Pena and if you're looking for further information on our Hardware Asset Management professional product please visit our website at servicenow.com ham which will bring you over to our product page and I hope to see everyone on a future call here at service now bye now