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Redirect the End Users (no role) to /esc (employee center / pro) instead of /sp (service portal)

Import · May 06, 2024 · article

The current best practice is to create or edit the glide.entry.first.page.script System Property that needs to have the value of new SPEntryPage().getFirstPageURL()

johnvpr_0-1715018320580.png

The recent SPEntryPage script includes code will redirect the end user to the portal (sp_portal) that has default=True, so you need to make sure that ONLY the ESC portal has the deault=true

johnvpr_1-1715018470886.png

as reference:

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/co...

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/login/task/t_Speci...

View original source

https://www.servicenow.com/community/in-other-news/redirect-the-end-users-no-role-to-esc-employee-center-pro/ba-p/2920221