the service now experience team is returning to knowledge 24 helping you deliver great experiences on the platform our user experience Academy offers 17 sessions on ux methods and leading practices at our ask the experience Pro space consult our ux experts to get feedback on your service now implementations and give us feedback on our products that by popular demand the interactive wall offers engaging activities focused on generative AI on a beautiful canvas stop by to chat and play some stickies on the board we'll also launch our new design system site providing creators with the resources they need for configuring service now UI our team will run six workshops for attendees to practice ux techniques with peers and two Labs focused on leveraging generative AI while keeping humans at the center finally finally our five customer conversation sessions will shed light on incorporating ux activities and principles into service now teams in total we're delivering 3 days of engaging informative and useful content stop by and learn how to put your people first