Digital Portfolio Management – Learning Resources
Watch curated video overviews and deep dives to help you navigate the DPM workspace and achieve exceptional outcomes. These resources are designed to enhance your skills and expertise, ensuring a smooth and informed journey.
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| | This video series starts with an overview of DPM, how it connects to other parts of the ServiceNow Platform like DevOps, CSDM and introduces you to the available configurations. The topics covered in the video series include: Introduction to DPM CSDM and DPM Data Relationships Configuring, Editing, and Duplicating Pages in DPM KPI Groups and deciding on what key metrics matter most to you in DPM |
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| | This video series provides a deep dive into key personas using DPM, how to set-up your portfolios, and build services using Service Builder. The topics covered in the video series include: Overview, Personas and Solution Types Enterprise and Personal Portfolios Create Service Portfolios and Taxonomy nodes KPI Groups Deep Dive and Troubleshooting |
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| IT Service Management (ITSM) Implementation Common Service Data Model (CSDM) Fundamentals ServiceNow Administration Fundamentals |
Refer to the DPM Toolkit Community Article Series to view more resources on DPM.
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