logo

NJP

Digital Portfolio Management – Learning Resources

Import · Apr 23, 2024 · article

Screenshot 2024-04-23 at 4.43.51 PM.png

Watch curated video overviews and deep dives to help you navigate the DPM workspace and achieve exceptional outcomes. These resources are designed to enhance your skills and expertise, ensuring a smooth and informed journey.

| | |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| |
| | This video series starts with an overview of DPM, how it connects to other parts of the ServiceNow Platform like DevOps, CSDM and introduces you to the available configurations.​​ The topics covered in the video series include: Introduction to DPM CSDM and DPM Data Relationships Configuring, Editing, and Duplicating Pages in DPM KPI Groups and deciding on what key metrics matter most to you in DPM |
| |
| | This video series provides a deep dive into key personas using DPM, how to set-up your portfolios, and build services using Service Builder. The topics covered in the video series include: Overview, Personas and Solution Types Enterprise and Personal Portfolios Create Service Portfolios and Taxonomy nodes KPI Groups Deep Dive and Troubleshooting |
| |
| IT Service Management (ITSM) Implementation Common Service Data Model (CSDM) Fundamentals ServiceNow Administration Fundamentals |

Refer to the DPM Toolkit Community Article Series to view more resources on DPM.

If this article was helpful, please give it a :thumbs_up: (thumbs-up)!

Labels:

View original source

https://www.servicenow.com/community/itsm-articles/digital-portfolio-management-learning-resources/ta-p/2896465