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My library [Knowledge Sources To Go](https://www.servicenow.com/community/training-and-certifications/knowledge-sources-to-go/ta-p/2310130) is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

##

What is Business Continuity Management?

The Business Continuity Management application provides a framework to perform continuous management activities such as business impact analysis, business continuity planning, exercise management, and crisis management. The structured workflows in the Business Continuity Management application improve your organizational ability to respond to the issues and recover quickly from the disruptions.

[**Product Information**](https://www.servicenow.com/products/business-continuity-management.html)

Entry point to the official product information pages

[**Product Documentation**](https://docs.servicenow.com/csh?topicname=exploring-bcm.html&version=latest)

Entry point to the official product documentation

[**Data Sheet**](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/solution-brief/sb-bcm.pdf)

Summarized overview in one PDF file.

**[Process Guide](https://nowlearning.servicenow.com/nowcreate/en/pages/assets?id=nc%5Fasset&nc%5Fai%5Fsearch=true&sys%5Fid=6be7fc221b2f58105b2699f4bd4bcb90&table=x%5Fsnc%5Faccel%5Fasset&asset%5Fid=1a37a2fb47bd7d10c00af235126d432b)**

Provides detailed guidance on the way that ServiceNow intends the process to-be, for GRC- Business Continuity Management (BCM).

##

Trainings & Courses

**[Business Continuity Management (BCM) Implementation](https://nowlearning.servicenow.com/lxp/en/governance-risk-and-compliance/grc-business-continuity-management-bcm?id=learning%5Fcourse%5Fprev&course%5Fid=61ab94ba93d7a1502fac74096cba10b4)**

This course is designed for implementation specialists responsible for the set-up and configuration of the Business Continuity Management application. Attendees will build on existing knowledge and develop relevant skills by applying implementation best practices.

**[Business Continuity Management (BCM) Extras](https://nowlearning.servicenow.com/lxp/en/governance-risk-and-compliance/grc-business-continuity-management-bcm?id=learning%5Fcourse%5Fprev&course%5Fid=25821b6d4738f9142a090dcbd36d432e)**

The Business Continuity Management application is always expanding as it continues to add new functionality to the product that cannot be covered in the BCM Implementation. This course provides additional functionality and topics to help you better understand BCM capabilities.

**[Business Continuity Management (BCM) Assessment Simulator](https://nowlearning.servicenow.com/lxp/en/governance-risk-and-compliance/business-continuity-management-bcm?id=learning%5Fcourse%5Fprev&course%5Fid=3b70f8809331b9d4fb94b4886cba10c2)**

This simulator is designed to assess your knowledge and expertise in implementing ServiceNow's Business Continuity Management application. It is assumed you have a basic understanding of ServiceNow platform functionality and experience implementing ServiceNow's Business Continuity Management application.

##

Articles & Blog Posts

2024-02-04 by infocenter

**[Plan, Exercise, and Recover from Disasters with ServiceNow BCM](https://infocenter.io/servicenow-overview-business-continuity-management-bcm/)**

In today’s world, it has become crucial for organizations to ensure resilience in the face of unexpected disruptions. This is why many organizations are leveraging ServiceNow Business Continuity Management (BCM) to ensure their organizations are prepared to navigate through unexpected challenges, protecting their people, operations, and overall business interests.

## Videos &

Podcasts

2022-08-18 by ServiceNow Community

**[What’s new in Business Continuity Management](https://www.youtube.com/watch?v=AhZ%5F7dhFDX4&t=2s)**

You don’t want to miss seeing the new Business Continuity Management enhancements that are now available in the store. Auto populating dependencies from BIAs to plans and related plans to master plans are only two of the items on the agenda. Tune in to see all the enhancements in a live demo!

2023-02-01 by ServiceNow Community

**[Business Continuity Management and CSDM!](https://www.youtube.com/watch?v=bzyhc91%5FDxE)**

The video discusses Business Continuity Management (BCM) and Common Service Data Model (CSDM) in the context of a Digital Services Forum. It covers the purpose of BCM, its framework, and the assessment domains involved.

2023-10-23 by ServiceNow Community

**[Business Continuity Management Insights](https://www.youtube.com/watch?v=IuhQKUx1TN0)**

Taking a walk through the ServiceNow BCM journey and industry best practices – this session will discuss common challenges companies face when deciding what to cover in the business impact analysis and dependency identification process, understanding the assessment results and then how best to roll the data forward into solid Plans that facilitate good exercises or actual event responses

2024-02-24 by ServiceNow Community

**[What’s new in Business Continuity Management](https://www.youtube.com/watch?v=rDkQWYevH9c)**

Join us for the year’s first Business Continuity Management (BCM) Live on ServiceNow webinar as we introduce the most recent enhancements that have been released to the store. As Operational Resilience and BCM become more powerful together, we will discuss how to track service dependencies and metrics to monitor service resiliency, demonstrate how adverse scenarios impact assets and the business services, analyze the importance and impact tolerance of these business services, and provide insights on preparing self-attestation reports for regulatory compliance purposes. We will show enhancements that further the automation between the CMDB and Business Impact Analysis and the new UI features that help pull changes through to BIAs, plans and exercises. All this, as well as improvements to the first line experience to further empower employees, round out this must attend event.

##

Troubleshooting

### [Known Error Portal](https://support.servicenow.com/kb?id=known%5Ferror%5Fportal&spa=1&query=%22bcm%22%20or%20%22Business%20Continuity%22)

Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.

### Selected Articles

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[](https://www.servicenow.com/now-platform/latest-release.html)