How to ensure ONLY correct groups can be assigned to a task type
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Apr 11, 2024
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1) Create a group type on sys\_user\_group\_type
1.5) Copy the sys\_id of the newly created sys\_user\_group\_type2) Add the newly created group type to all the groups you want to assign that class of tasks to.3) Create a dictionary override on task.assignment\_group. - Select the task table you want to control assignment groups for
\- Select Override Reference Qualifier
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https://www.servicenow.com/community/developer-articles/how-to-ensure-only-correct-groups-can-be-assigned-to-a-task-type/ta-p/2894335
Robert Fedoruk