[Music] while it might sound simple paying suppliers accurately can be complicated in timec consuming and it typically requires manual work across many disperate systems counts payable operations automates and orchestrates the activities required to accurately pay the suppliers enabling accounts payable teams to prioritize more strategic work today we will showcase how accounts payable operations manages supplier inquiries on automates invoice digitization and orchestrates tasks across teams and systems it's extremely common for accounts payable Specialists to receive half or more of the invoices as email attachments all of which must be entered manually into Erp systems this approach is time consuming and it doesn't add any value to the business service now's platform automatically creates a case from the supplier's email and digitizes the invoice for review next the accounts payable specialist Gilly will take it from there the accounts payable process is mired with manual activities that span a variety of systems and teams both internal and external service now does the repetitive timeconsuming and monotonous work of compiling invoices from multiple work streams for processing she notices the number of invoices due for payment that still need to be reviewed and quickly gets to work accounts payable operation ations uses AI powered document extraction to scan invoice documents and automatically enter them into the service now platform this significantly reduces invoice processing cycle times and increases scalability by minimizing data entry errors using this information accounts payable operations is able to deliver a three-way match to ensure purchase orders match invoices and goods receipts after Gilly submits the invoice the platform ident ifies exceptions and enables collaboration for expedited resolution accounts payable operations can initiate automatic actions to resolve issues like sending a reminder to a user to acknowledge they've received a good when there is a missing Goods receipt let's take a look at the employees experience in responding to the notification Paula our employee receives a notification asking her to confirm the receipt of goods she fills out the information about each item and marks the task complete service now helps streamline the work of collaborating with vendors to ensure accurate and timely payment back on the invoice we see that the exceptions are resolved and the invoice is approved through integration with Erp systems the invoice has been sent off for payment processing accounts payable specialist can be dramatically more efficient and effective with a single easy to ous environment that eliminates manual data entry tasks with AI driven automation when accept ctions arise all the parties involved can work collaboratively to manage and resolve cases Finance operations can finally improve cash flow and operational efficiency by automating low value invoice processing which enables rep prioritization of teams to more strategic initiatives this is just one example of how companies can accelerate value and Innovation with service now the platform for digital business we make the world work better with prepackaged and configurable solutions for customers employees and your entire ecosystem all built on a common Cloud platform to learn more visit servicenow.com