[Music] hi my name is Walter Owens and I a solution consultant at service now focusing on our security operations product Suite I'm happy to be highlighting one of the many new additions being rolled out as part of the Washington DC release at service now now on now playbooks for security and response this presentation may contain forward-looking statements that reflect the current beliefs of service now and are based on current information available these forward-looking statements should not be relied upon in making purchasing decisions included in the Washington DC release we've added new security incident response playbooks that we've been using in our own security operations center or sock here at service now playbooks can be used for some of the most common security instant types that analyst and socks tend to see these playbooks can be used directly out of the box or modified as needed to fit your specific needs they could also be used as a template for creating an entirely new playbook for a specific type of incident these new playbooks include workflows created to address a number of common scenarios to name a few searching for possible password spray and credential dumping tools also performing endpoint detections and identifying repeat detections as well as revealing email domain spoofing and searching for spoofed emails and the detection of malicious files using Office 365 for more information on these playbooks and a complete list of the new flow-based playbooks included in the Washington DC release please visit the link in the video description below thank you for your time and please be on the lookout for our other Washington DC feature highlights from service now