Now Create Service Operations Workspace assets refactored

Now Create Service Operations Workspace assets refactored

Over time the Service Operations Workspace - Process Workshop Presentation has continued to grow in number of slides and has become a mighty 34Mb

This is due to the presentation trying to cover all aspects of SOW. As the product continues to grow this approach is unsustainable.

Service Operations Workspace - Process Workshop Presentation

This will focus on core aspects of SOW such as navigation and common configuration approaches

Service Operations Workspace - Product Briefing

This will contain screenshots and more detail on how SOW surfaces various capabilities.

The intention is to further migrate this detail into the respective product workshop presentations - this can be seen in the Incident Management https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=22dc4a6b931631902fac74096cba10a2&n...

We will continue to evolve this approach over subsequent releases