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Have you ever encountered read-only system properties in ServiceNow that require admin privileges?

Import · Mar 09, 2024 · article

These properties, protected by the "maint" role, are crucial for system configuration but also sensitive from a security standpoint.

While modifying them might seem tempting, it's important to prioritize security.

The recommended approach is to leverage the ServiceNow Support Portal (https://support.servicenow.com/now). Simply raise a request with the support team, specifying the instances and properties you need to activate.

A perfect example is csm_auto_account_domain_generation. Modifying this property requires ServiceNow support involvement to ensure proper configuration.

Remember, always prioritize security! Explore alternative approaches before requesting property changes, and consult ServiceNow support whenever necessary.

Happy Learning!

Thanks

Amarjeet Pal
Advania UK

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https://www.servicenow.com/community/developer-blog/have-you-ever-encountered-read-only-system-properties-in/ba-p/2856652