A Real-World Case Study: ServiceNow’s Impact on Retail IT Operations
New article articles in ServiceNow Community
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Dec 18, 2024
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Think long ticket times, disconnected systems, and frustrated teams—sound familiar? This case study shows how to turned all that around, cutting incident resolution time by 25% and giving the IT team more control. If you're dealing with similar challenges, this case study might give you some fresh ideas. Check it out!
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https://www.servicenow.com/community/developer-blog/a-real-world-case-study-servicenow-s-impact-on-retail-it/ba-p/3130442